We currently DO NOT accept walk-ins, as our studio operates on a pre-booked, 1-hour session basis. This approach helps us maintain a friendly and timely environment for all our guests, ensuring each visitor gets the full experience they've scheduled. For booking a session, please click on the "Book Now" button. We look forward to welcoming you to Petal Pix Studios! 🌸📸

Yes, everyone has to pay for an admission ticket to enter petal pix studios regardless if they don't want to or don't plan to take any pictures themselves.

Infants are exempt from this rule (0-2 years old), they do not need to pay for an admission ticket to enter our location.

For an enjoyable experience, we suggest arriving 5-10 minutes prior to the time stated on your ticket. This ensures a smooth check-in and the opportunity to fully immerse yourself in the Petal Pix environment.

Each ticket entitles you to a 60-minute session, so timeliness is key for taking advantage of your entire booked slot. If you're more than 15 minutes late but still within your hour time slot, you may reschedule for another time to enjoy a complete experience. If you are more than 1 hour late, your ticket is no longer able to be re-scheduled or refunded.

Please note that ALL TICKET SALES ARE FINAL. We cannot guarantee cancellations or rescheduling but will do our best to accommodate where possible. Please contact us if you have any cancellation or re-scheduling requests at: customer_service@petalpixstudios.com

ALL TICKET SALES ARE FINAL!

We cannot guarantee a refund or reschedule, but we encourage you to reach out to our customer service team at customer_service@petalpixstudios.com to discuss possible accommodations. We aim to be as flexible as possible while maintaining fairness to all our clients.